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Amy Heyes, BACP

Based in the UK Online sessions

Calm, person centred counselling for life’s challenges

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About

About Amy

Amy Heyes is a person centred counsellor registered with the British Association for Counselling and Psychotherapy (BACP). She works with people facing anxiety, stress, depression, relationship concerns, LGBT questions and addictions. Amy also supports those dealing with trauma, grief, eating and sleeping difficulties, and the effects of chronic pain or long-term illness.

She offers a calm, non-judgemental space for people to talk through what feels hard. Amy listens and helps clients untangle their thoughts and feelings.

Background and approach

She may reflect observations or offer clarity so someone can see possible next steps. Amy has worked with people who have experienced all forms of abuse and with those coping with domestic violence and sexual assault. She also supports people dealing with ADHD, bipolar mood changes, compassion fatigue, isolation and shame.

Her way of working places the client’s experience at the centre. Sessions focus on what matters now and on practical ways to manage day-to-day stress and difficult emotions. Amy aims to help people find steady footing when life feels overwhelming.

Her background includes more than three years of professional experience in counselling. She is based in the United Kingdom and provides help in English. To begin, a short matching questionnaire is completed and appointments are scheduled according to availability.

Focus areas and approaches

What Amy works with

Everything Amy lists, in their own terms. LGBT is the reason Amy is listed here; the rest shows what else Amy works with.

Online support

How person centred work and online sessions can fit your life

Amy’s described approach is person centred counselling. This method prioritises the person’s own experience and aims to offer understanding and acceptance. It helps when someone needs space to talk, to be heard, and to make sense of their feelings without pressure.

She also emphasises simple reflection and clarity during sessions. That means the counsellor will mirror what is said, offer gentle observations and help identify possible next steps. This style can be useful for stress, anxiety, coping with life changes and processing trauma or grief.

Finding the right approach is part of therapy. The counsellor will work with each person to choose ways of working that match their needs, goals and preferences. This is a collaborative process and can change as needs evolve.

The therapist's biography does not list specific online or in-person formats, so please confirm available session types before booking. Online work can make it easier to fit counselling around work, childcare or mobility limits, and it can reduce travel time. Different formats also suit different practical needs - for example, brief phone check-ins can be easier to fit into a lunch break, while longer video sessions allow for face-to-face conversation. Registered or accredited professionals can explain format options when you arrange the first appointment.
Questions

Questions people ask about Amy

What kinds of problems does this counsellor help with?

She works with anxiety, stress, depression and relationship issues, and supports people with trauma, addiction, grief and eating or sleeping difficulties.

How would she describe her way of working?

She practises person centred counselling, offering a non-judgemental space to talk and helping clients make sense of their feelings and choices.

What experience does she bring to sessions?

She has over three years of counselling experience and has worked with people affected by abuse, chronic pain and long-term illness.

Where is she based and what credential does she hold?

She is based in the United Kingdom and is registered with the BACP, which is shown as BACP in her profile.

Can I meet with her in a language other than English?

Sessions are offered in English.

What session formats are available?

The original biography does not specify session formats; please confirm current session options before booking.

How are fees and payments handled?

Cost varies with location and therapist availability, and sessions use a subscription that can be cancelled at any time.

How do I start working with this counsellor?

Click the Start Therapy button, complete a short matching questionnaire, and then schedule according to the counsellor's availability.

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