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Donna Hendricks, BACP, NCPS

Based in the UK Online sessions

Experienced person-centred counsellor

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About

About Donna

Donna Hendricks is a counsellor with 12 years of experience working in voluntary, personal and NHS settings. She holds a degree in Counselling and a Masters in Cognitive Behavioural Psychotherapy, and is registered with the British Association for Counselling and Psychotherapy (BACP) and the National Counselling & Psychotherapy Society (NCPS). Donna focuses on helping adults facing stress, anxiety, depression and trauma-related difficulties.

She also supports people dealing with grief, self-esteem struggles, relationship concerns and identity matters including LGBT issues.

Background and approach

Donna’s core style grew from a person-centred approach that places the person, not the problem, at the centre of therapy. She blends this with cognitive behavioural ideas to look at thinking patterns and practical coping strategies. She also draws on acceptance and commitment ideas and skills from dialectical behavioural therapy when appropriate.

In the first sessions Donna listens carefully to understand a client’s history and immediate concerns. She aims to create a respectful, non-judgemental space and asks questions to learn how problems affect everyday life. Together with the client she sets goals and agrees small, practical steps to work towards them.

Sessions typically focus on building insight, learning new ways to manage difficult emotions and testing out different coping strategies between meetings. Donna pays attention to how trauma, loss and attachment experiences shape current difficulties. Her work includes practical exercises, reflective conversation and collaborative planning.

Clients can expect clear explanations of approaches and simple homework tasks when helpful. Donna’s background across NHS and voluntary services informs a flexible way of working that responds to each person’s needs.

Focus areas and approaches

What Donna works with

Everything Donna lists, in their own terms. LGBT is the reason Donna is listed here; the rest shows what else Donna works with.

Approaches Donna lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

How Donna’s approaches translate to online therapy

Donna uses person-centred listening alongside cognitive behavioural ideas and acceptance-based work. Client-centred counselling focuses on listening, reflection and understanding the client’s experience so they feel heard and valued. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours interact and teaches practical strategies to change unhelpful patterns. Acceptance and Commitment Therapy (ACT) encourages noticing thoughts and feelings while identifying personal values and taking committed steps towards them.

Choosing the right approach is a collaborative process. Donna will work with a client to agree which methods suit their goals and preferences. That choice can change over time as progress is reviewed and needs shift.

If you are considering online therapy, check the session formats available before booking. Many people find that remote sessions help fit therapy into busy schedules, reduce travel time and allow for shorter check-ins when needed. Online work can also make it easier to try strategies between sessions and to use written materials together during meetings. Confirm the specific session options offered when you arrange your first appointment so you can plan what will suit your routine and daily life.
Questions

Questions people ask about Donna

What kinds of problems does Donna help with?

She works with adults on stress, anxiety, depression, trauma and grief. Other areas include self-esteem, relationship and identity concerns including LGBT issues.

What is her therapeutic style like?

Donna combines a person-centred way of listening with practical CBT techniques. She also uses acceptance and commitment ideas and elements of DBT as needed.

How much experience does she have?

Donna has 12 years of experience offering emotional and psychological support in voluntary, personal and NHS settings.

What qualifications and registration does she hold?

She has a degree in Counselling and a Masters in Cognitive Behavioural Psychotherapy, and is registered with BACP and NCPS.

Which languages are sessions offered in?

Sessions are offered in English.

Can people outside the UK work with her?

International clients are not currently accepted.

How are sessions arranged and what do they cost?

Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

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