About Hayley
Hayley Matthews is a therapeutic counsellor based in the United Kingdom. She draws on five years of experience helping people who feel overwhelmed by anxiety, low mood, stress or life changes. Hayley works in a warm, non-judgemental way and aims to make first steps feel manageable.
Hayley uses a person-centred style that focuses on the individual's experience. She listens to life stories and helps people make sense of how past events shape current reactions.
Background and approach
Together with the client she identifies practical steps to ease day-to-day strain and to improve wellbeing. Her practice also includes techniques from cognitive behavioural therapy, mindfulness and attachment-based ways of working. Hayley may invite writing exercises, metaphors or journalling to help track thoughts and feelings between sessions.
She applies these methods flexibly, matching them to what each person finds helpful. Hayley has worked in mental health services and the care sector. That background informs her practical approach to problems such as grief, relationship difficulties, addiction, and confidence or self-esteem struggles.
She aims to support people through both short-term hurdles and longer-term change. She is a registered member of the British Association for Counselling and Psychotherapy, BACP, and also holds NCPS. All her work is clinically supervised and fully insured.
To begin, people are encouraged to use the Start Therapy button and complete the short matching questionnaire.
What Hayley works with
Everything Hayley lists, in their own terms. LGBT is the reason Hayley is listed here; the rest shows what else Hayley works with.
- Stress, Anxiety
- Trauma and abuse
- Self esteem
- Depression
- ADHD
- Addictions
- LGBT
- Relationship issues
- Family conflicts
- Grief
- Intimacy-related issues
- Eating disorders
- Sleeping disorders
- Parenting issues
- Anger management
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Coaching
- Abandonment
- Aging and geriatric issues
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- Blended family issues
- Body image
- Cancer
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dissociation
- Drug and alcohol addiction
- Eating and food-related issues
- Family problems
- Fatherhood issues
- Fertility issues
- Guilt and shame
- Hearing impaired
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Mood disorders
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Personality disorders
- Post-traumatic stress
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sexuality
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Approaches Hayley lists
- Attachment-Based Therapy
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Existential Therapy
- Mindfulness Therapy
- Motivational Interviewing
- Narrative Therapy
- Psychodynamic Therapy
- Solution-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
Therapeutic approaches for online work
Hayley draws on client-centred work which focuses on listening and understanding each person's experience, helping them to explore feelings at their own pace and identify what matters most. Attachment-based work looks at how early relationships shape current patterns and can be useful for people struggling with connection, intimacy or trust.She also uses cognitive behavioural techniques to help spot unhelpful thought patterns and try practical experiments that change day-to-day responses to stress and anxiety. These approaches are applied in simple, step-by-step ways so clients can try small changes between sessions.
Choosing the right approach is usually a collaborative process. The therapist will talk through goals, preferences and what has helped before, then select methods that suit the person and the issue they are working on. Progress is reviewed together and plans are adjusted as needed.
Confirm the precise online or telephone session options before booking, as formats are set by the therapist. Online work can make it easier to fit sessions around daily life, reduce travel time and allow shorter check-ins when needed. Telephone sessions can offer a lower bandwidth option and may suit people who prefer not to be on camera.
Questions people ask about Hayley
What concerns can I bring to sessions?
Hayley supports people with a wide range of concerns including anxiety, depression, stress, trauma and abuse, relationship and family issues, addiction, grief, self-esteem and LGBT related matters.
How would you describe the therapeutic style?
She uses a person-centred, relational style and draws on approaches such as attachment-based work, cognitive behavioural techniques and mindfulness to suit individual needs.
What experience does the counsellor have?
Hayley has five years' experience working in mental health services and the care sector with people facing a variety of mental health and life challenges.
What credentials and region are listed?
Hayley is a registered member of the British Association for Counselling and Psychotherapy (BACP) and holds NCPS, and she practices in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English and international clients are not currently accepted.
What session formats are offered?
The biography states that Hayley is qualified to provide online or telephone sessions; confirm current session options before booking.
How are sessions paid for and what do they cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with Hayley?
Click the Start Therapy button, complete a short matching questionnaire and then schedule according to the therapist's availability.
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