About Madeleine
Madeleine Heffernan is a BACP counsellor based in the United Kingdom who helps people facing stress, anxiety, relationship and family difficulties, trauma and abuse, addiction, depression and LGBT-related concerns. She also supports people dealing with grief, intimacy issues, eating difficulties, parenting pressures, anger and career stress.
Madeleine draws on eight years of practice to assist people who are navigating major life changes, compassion fatigue, and ADHD-related challenges. Her approach is flexible and practical.
Background and approach
Sessions often include listening, exploring patterns from past experiences, and discussing thoughts and behaviours that keep problems going. She may suggest tasks or observations to try between sessions when these feel useful. Madeleine encourages the development of a kinder inner voice and uses techniques from different therapeutic traditions to suit each person.
Madeleine works from ideas in psychodynamic therapy to make sense of life patterns and early experiences. She blends this with Cognitive Behavioural Therapy, which looks at links between thoughts, feelings and actions. She also uses compassion-focused ideas to help people relate to themselves with more warmth and care.
Sessions are offered in English and the practice operates within the UK. Madeleine communicates by messaging daily between 08:30 and 20:30, and she runs live sessions on Tuesdays, Wednesdays and Thursdays from 08:00 to 18:00. Live sessions can be by video, phone or instant messaging according to the information provided.
Madeleine describes therapy as a collaborative process where the person’s strengths matter. To begin, people complete a short matching questionnaire and then schedule sessions according to her availability.
What Madeleine works with
Everything Madeleine lists, in their own terms. LGBT is the reason Madeleine is listed here; the rest shows what else Madeleine works with.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Trauma and abuse
- Depression
- Addictions
- LGBT
- Grief
- Intimacy-related issues
- Eating disorders
- Parenting issues
- Anger management
- Career difficulties
- Coping with life changes
- Compassion fatigue
- ADHD
- Abandonment
- Aging and geriatric issues
- Attachment issues
- Avoidant personality
- Blended family issues
- Body image
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dependent personality
- Dissociation
- Divorce and separation
- Domestic violence
- Eating and food-related issues
- Emptiness
- Family of origin issues
- Family problems
- First responder issues
- Forgiveness
- Guilt and shame
- Impulsivity
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Money and financial issues
- Mood disorders
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Phobias
- Post-traumatic stress
- Pregnancy and childbirth
- Seasonal Affective Disorder (SAD)
- Self-love
- Sexual dysfunction
- Sexuality
- Social anxiety and phobia
- Traumatic brain injury
- Women's issues
- Workplace issues
Approaches Madeleine lists
- Attachment-Based Therapy
- Cognitive Behavioural Therapy (CBT)
- Emotionally-Focused Therapy (EFT)
- Mindfulness Therapy
- Psychodynamic Therapy
- Solution-Focused Therapy
- Trauma-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
How Madeleine’s approaches translate to online work
Attachment-based work looks at how early relationships shape current patterns. Online sessions can help people notice those patterns, understand how they affect current relationships and try new ways of relating. Cognitive Behavioural Therapy (CBT) focuses on the links between thoughts, feelings and behaviours and uses clear exercises to change unhelpful cycles; this suits problems like anxiety, low mood and some stress-related issues. Emotionally-Focused Therapy (EFT) concentrates on emotions in relationships and can help people name feelings and improve connection where this is relevant.Choosing the right approach is a shared process. Madeleine will work together with each person to decide which methods suit their goals and preferences, and she may blend approaches as therapy progresses. The plan can change as needs and aims become clearer.
Practical benefits of online work include easier fit with day-to-day commitments and options to use different ways of meeting based on what works best. The profile indicates messaging is available daily within set times, and live sessions have been offered by video, phone or instant messaging; confirm the current session options before booking. Online contact can make it simpler to check in between sessions and to keep therapy going when life is busy.
Questions people ask about Madeleine
What concerns can be addressed in sessions?
Madeleine helps with stress, anxiety, relationship and family difficulties, trauma and abuse, addictions, depression, LGBT-related concerns and grief among other issues.
What is her general therapeutic style?
She uses a flexible, collaborative style that mixes listening, exploring past experiences, and practical tasks. The aim is to find approaches that fit each person’s needs.
How much experience does she have?
She has eight years of experience working with a range of concerns and bringing together several therapeutic approaches.
What credentials and location are listed?
The profile lists BACP (British Association for Counselling and Psychotherapy) and a base in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English and international clients are not currently accepted.
What session formats are used?
Information provided shows live sessions by video, phone or instant messaging, and messaging between 08:30 and 20:30; confirm current session options before booking.
How does pricing work?
Cost varies with location and therapist availability, and sessions use a subscription that can be cancelled at any time.
How do I begin if I want to try therapy?
Choose the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist’s availability.
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